Logistics Customer Service [Malaysia]


 

Responsibilities:

· Develop effective customer relationship by providing regular feedback.

· Conduct periodic operational review with customers.

· Ensure shipment arrangements are made for customers and update shipment status to customers from time to time.

· Serve as liaison between customers and various internal departments and vendors where required.

· Resolve customer complaints promptly.

· Maintain adequate records and prepare necessary reports timely.

· Monitor shipment movement; follow up with operations department, compile documents required for operations, follow up and ensure shipment moves smoothly and on time.

· In-charged of customs declaration

· Any other tasks by management

Requirements:

· Candidates must have at least 1 year’s experience in related field

· Good communication and strong interpersonal skills

· Possess problem solving skills

· Meticulous and able to multi-task

· Familiar with customs declaration

· Languages: English, Bahasa Malaysia, Mandarin (added advantage)

· Willing to work in Setia Alam, Shah Alam

Interested candidates please send your resume to enquiry0carriera0com0my or call us at 017-7679688.

Job Type: Full-time

Salary: RM1,800.00 - RM2,300.00 per month


 

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