Remote Entry-Level Customer Representative [United States]

 AIBT Global is seeking a motivated and customer-focused individual to join our team as a Remote Entry-Level Customer Representative. In this role, you will provide exceptional customer service and support to our clients while working remotely. This is an exciting opportunity to kick-start your career in a fast-paced and dynamic environment.

Tasks

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• Respond to customer inquiries via phone, email, or chat, providing accurate information and assistance.
• Address customer needs and concerns, ensuring their satisfaction in every interaction.
• Collaborate with internal teams to resolve customer issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Stay up to date with product and service knowledge to provide accurate support.
• Contribute to a positive team culture by actively participating in meetings and sharing feedback.

Requirements

• High school diploma or equivalent.
• Strong communication skills, both verbal and written.
• Excellent customer service and problem-solving abilities.
• Ability to work independently and manage time effectively.
• Basic computer skills and familiarity with customer support tools.
• Availability to work flexible shifts, including evenings and weekends.

If you are enthusiastic about delivering exceptional customer service, thrive in a remote work environment, and are eager to learn and grow in a customer-oriented role, we would love to hear from you. Please submit your resume and a brief cover letter expressing your interest in the Remote Entry-Level Customer Representative position through our online application system.

AIBT Global is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply.

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