Public Area Supervisor Gong Gong Qu Yu Zhu Guan
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Public Area Supervisor supervises groups of Cleaners to maintain high cleaning standards of the Public Area within the hotel premises and ensure that all equipment is functional in line with Hilton and the hotel policies and procedures.
What will I be doing?
As the Public Area Supervisor, you will be responsible for performing the following tasks to the highest standards:
- Distribute assignments to Public Area Attendants on duty.
- Inspect the entire public area in sequence.
- Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.
- Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.
- Check that all equipment is functional, clean and properly stored.
- Check all restrooms frequently to keep up a hygienic standard.
- Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.
- Check the backstairs to assure that cleanliness is maintained.
- Train and supervise employees on the proper use of chemicals.
- Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.
- Ensure that the Public Area's storeroom is clean, chemicals and tools are prepared well.
- Check Public Area team members' grooming, personal hygiene and appearance.
- Assist with the preparation of team members' duty rosters.
- Assist with team members' trainings and development, supervising their performance.
- Record the daily attendance of public area's team members.
- Maintain good communication with other departments.
- Deliver high quality service to guests.
- Ensure effective cost control.
- Adhere to hotel cleaning and maintenance programs and keep your work area clean.
- Carry out any other reasonable duties and responsibilities as assigned.
- Adhere by the hotel's policies and procedures, Hilton code of business conduct and the hotel's team member handbook, security and emergency policies and procedures.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Zuo Wei Gong Gong Qu Yu Zhu Guan ,Nin Jiang Ying Yi Zui Gao Biao Zhun Wan Cheng Yi Xia Ren Wu :
- Fu Ze Dang Ban Gong Gong Qu Yu Yuan Gong De Gong Zuo An Pai.
- An Shun Xu Xun Shi Zheng Ge Gong Gong Qu Yu.
- Que Bao Zai Can Ting Chu Kou , Duo Gong Neng Ting , Da Tang He Xi Shou Jian Jin Xing He Gua De Qing Li.
- Yao Ji Shi Hui Bao Di Tan He Jia Ju De Sun Pi ,Yi Bian Ji Xiu Ji Jiang Di Sun Shi.
- Ji Shi Hui Bao Bing Gen Jin Ji Xiu Shi Yi.
- Jian Cha Que Bao Ji Qi Zhuang Tai Wan Hao , Zheng Ji Gan Jing ,Zheng Chang Gong Zuo Ji Tuo Shan Cun Fang.
- Jian Cha Suo You Xi Shou Jian Shi Zhong Chu Yu Gao Wei Sheng Biao Zhun.
- Zai VIPJie Dai Shi ,An Zhao Bao Zheng Xiang Ying Qu Yu De Qing Ji Wei Sheng ,Bing An Pai Chong Zu De Ren Shou.
- Jian Cha Lou Ti Que Bao Wei Sheng Ji Qing Ji.
- Pei Xun Jian Du Yuan Gong Zheng Que Shi Yong Hua Xue Yao Ji.
- Fu Ze Jiu Dian Gong Gong Qu Yu De Xian Hua He Zhi Wu De Zhuang Tai Liang Hao ,Ru Xu Geng Huan ,Qing An Zhao Liu Cheng.
- Que Bao PACang Ku Gan Jing Zheng Ji , Qing Ji Yong Pin He Gong Ju Chong Zu.
- Jian Cha Gong Gong Qu Yu Yuan Gong De Yi Biao ,Ge Ren Wei Sheng He Xing Xiang.
- Xie Zhu Zhun Bei Yuan Gong Pai Ban Biao.
- Xie Zhu Jin Xing Yuan Gong De Pei Xun He Fa Zhan.
- Zhi Dao Yuan Gong Biao Xian.
- Ji Lu Suo You Gong Gong Qu Yu Yuan Gong Chu Qin De Qing Kuang.
- Tong Qi Ta Bu Men Xie Diao Gong Zuo.
- Ti Gong Gao Pin Zhi De Dui Ke Fu Wu.
- You Xiao Kong Zhi Cheng Ben.
- Jian Chi Jiu Dian De Qing Ji He Yang Hu Cheng Xu.
- Bao Chi Wei Hu Suo Zai Gong Zuo Qu Yu De Gao Du Zheng Ji.
- Zun Shou Jiu Dian De Gong Zuo Zheng Ce Ji Cheng Xu ,Zun Shou Xi Er Dun De Shang Ye Xing Wei Gui Fan Yi Ji Yuan Gong Shou Ce Zhong De Tiao Kuan.
- Ru You Bi Yao ,Jiu Dian Guan Li Ceng You Quan Geng Gai Huo Bu Chong Gai Zhi Wei Miao Shu.
- Wan Cheng Ren He Qi Ta He Li De Zhi Ze He Bei Zhi Pai De Zhi Ze.
What are we looking for?
A Public Area Supervisor, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum of 2 years as a Public Area Attendant or 1 year as a Public Area Supervisor in the Housekeeping department.
- English literate to meet business needs.
- Good knowledge of public area operations.
- Effectively understand and utilize resources.
- Able to lead and guide a small group of subordinates.
- Good knowledge in using chemicals and cleaning machines.
- Physically fit, able to work long hours and have good eyesight.
- Able to supervise others well and possess good communication skills.
- Ju You Liang Hao De Guan Yu Gong Gong Qu Yu Ji Ben Yun Zuo Fang Mian De Zhuan Ye Zhi Shi.
- You Xiao Li Jie He Li Yong Zi Yuan.
- Ju Bei Yi Ding De Ling Dao Neng Li.
- Ju You Liang Hao De Qing Ji Ji Qi Ji Qing Ji Ji Shi Yong Fang Mian De Ji Neng.
- Guan Jia Bu Liang Nian Yi Shang Gong Gong Qu Yu Fu Wu Yuan Huo Yi Nian Gong Gong Qu Yu Zhu Guan Gong Zuo Jing Yan.
- Shi Li Liang Hao.
- Shen Ti Jian Kang ,Neng Gou Gua Ying Chang Shi Jian Gong Zuo.
- Liang Hao De Guan Li Ji Gou Tong Neng Li.
- Neng Shuo Jian Dan De Ying Wen ,Neng Du Dong Yan Hui Shen Qing Dan.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
