Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
The Contract representative is responsible for delivering administrative and/or other basic business services for Medicare Contracts.
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Responsibilities include but are not limited to the following:Review and accurately process incoming New Business applications from agents within the established time service standards.
Review and analyze implementation materials to create documents for new and existing business.
Prepare written correspondence to applicant regarding status of contracts.
Analyze benefits to ensure they are in compliance with legislation, then load benefits into system.
Research, coordinates information, and respond to questions from internal partners and/or external clients.
May be the first point of contact from customer to resolve issues.
Identify process improvements for own cases.
Negotiate deliverables with internal partners.
May audit accounts to determine compliance with specific mandates.
Prepare written correspondence to applicant regarding status of contracts.
Maintain detailed knowledge of company products and New Business procedures.
Strong writing ability, communication and interpersonal skills
Minimum Qualifications:
6+ months related experience, or equivalent combination of education experience
Knowledge of state specific requirements for Medicare supplement plans
Healthcare knowledge experience required.
Good knowledge and understanding of Contracts and business/operating processes and procedures
Data entry experience required.
High school diploma or equivalent required
Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
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