PANDORA Global Business Services is part of Pandora Group, one of the world’s largest jewelry brands and is responsible for the finance and accounting processes.
A perfect candidate for this role has a mix of great communication, negotiation and analytical skills supported by can-do attitude. Within this role you will be mainly responsible to maintain trustful relationships with our external and internal customers and ensure timely payments.
Your responsibilities can cover following areas:
- Proactive collection of cash from overdue debtors
- Maintain contact with clients by phone, email to ensure invoices are clear for payment
- Conduct credit analysis on customers, setting up and review of credit limits, credit management
- Monitoring and reporting of development on EMEA receivables
- Issue customer statements and dunning letters
- Ensure customers payment according to payment terms
- Settlement of customer’s account transactions
- Calculate provisions for bad debt
- Negotiate re-payment plans
- Undertake complex reconciliations, and compile documentation for legal action
- Escalate accounts where appropriate to litigation
- Prepare and update work instructions
- Proactive cooperation with various stakeholders
- Involvement in audit queries
- Deliver service in line with agreed controls, policies and procedures
- Support the team and department in the delivery of team and company objectives
You’re the perfect match, if you have:
- Minimum 2 years of experience within credit control, accounts receivable from a Shared Services organization or a major company
- Fluent French
- Fluent English - at least C1 level is essential; other languages – Portuguese or German, nice to have
- Preferably knowledge of Microsoft Dynamics AX or similar ERP system
- Good knowledge of Microsoft Office tools and particularly MS Excel
- The ability to work under pressure and to deadlines
- Strong customer service orientation
We offer:
- Employment contract (fixed – term contract for at least 1,5 years)
- Medical and dental care for employees and their closest family
- Life insurance program and assistance services package
- Multisport card and other benefits available on our online cafeteria platform
- Work-life balance initiatives and flexible working hours
- Remarkable opportunity to gain experience by working in dynamic and international environment
- Career development opportunities supported by internal and external trainings
- Modern office and comfortable working environment (free coffee, tea, soft drinks and fruits)
