Patient Services Representative, Days w/ Eves & Sat (Clerical)
Location: Middletown, Delaware
Description: Nemours is currently interviewing Patient Services Representative, Days w/ Eves & Sat (Clerical) right now, this occupation will be reside in Delaware. For detail informations about this occupation opportunity kindly read the description below. Nemours is seeking a Patient Services Representative II to join our team in Delaware.
As one of the n! ation’s premier pediatric health care systems, Nemours provides world-class clinical care in four states: Delaware, Florida, New Jersey and Pennsylvania. Located in Wilmington, Delaware, the Nemours/Alfred I. duPont Hospital for Children offers intensive and acute inpatient and outpatient services covering more than 30 pediatric specialties. Ranked among the nation’s best in pediatric specialty care by U.S. News & World Report , this world-renowned teaching hospital has served children from 42 states and 14 nations. Extending the world-class care of the Nemours/Alfred I. duPont Hospital, Nemours duPont Pediatrics provides expert care for even more children across the Delaware Valley through community-based physician services and collaborative partnerships with health and hospital systems.
To keep pace with the changing health care environment and build a healthier future for our children, Nemours has embarked on a multi-phase expansion to create a children’s ! hospital like no other in the region. Upon completion in June ! 2014, the hospital will include private patient rooms, a new Pediatric Intensive Care Unit and a new expanded Emergency Department.
The Patient Services Representatives is responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, office communications and word processing.
Responsibilities
Enters and/or verifies patient/guarantor demographic and insurance information.
Schedules/cancels/reschedules and confirms patient appointments. Appropriately statuses patient in computer system.
Handles phone calls to/from patients, physician offices, insurance companies, internal customers, etc., utilizing proper telephone etiquette.
Obtains authorization for ancillary and specialty services from insurance carriers and documents actions taken appropriately.
Collects payments from patients, including copayments, c! urrent charges and prior account balances; posts charges; provides receipts; and documents all financial transactions, including charge entry at checkout. Prepares daily cash reconcilliation and bank deposits. Ensures work queues are up-to-date.
Performs template exceptions as instructed by the manager or PIC.
Additional Responsibilities
Completes all tasks according to Standard Business Practices.
Supports the Nemours Mission, Vision and Values.
Respects the confidentiality of all patient information.
Monitors and ensures patient safety and office cleanliness and security.
Opens, sorts and routes mail, lab and consult reports.
Participates in the departmental and system-wide quality assessment and improvement activities.
Maintains positive professional relationships with providers and coworkers.
The schedule requires that the candidate have flexibilty. Daytime hours will start between! 7:45am and 8:45am, some evenings are required until 8:30pm, and some S! aturdays 8am to 4:30pm.
The ideal candidate will have 3 to 6 months of related experience and possess the following skills:
Computer literate.
Checks status of patients waiting more than 10 minutes and advises of progress.
Monitors waiting room and keeps patient informed as to schedule delays.
Works independently and proactively.
Communicates clearly both verbally and in writing.
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As an equal opportunity employer, Nemours is committed to focusing on the best-qualified applicants for our openings. Career, Employment, Jobs, Opening, Occupation, Compensation, Salary, Hospital, Health Care, Healthcare, Medical, Clinical, Pediatrics, Pediatric, Children, Child, Neonatal, CSR, Customer Service, Administrative Assistant, Admin Asst, Receptionist, Scheduler, ! Clerk, Clerical, Secretary, Secretarial, MS Office, Microsoft, Word, Excel, PowerPoint
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If you were eligible to this occupation, please send us your resume, with salary requirements and a resume to Nemours.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Sat, 25 May 2013 16:22:37 GMT
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